ZSL's Managed Services helps you to transfer your day-to-day IT infrastructure related management responsibility and takes care of managing your IT Infrastructure through a strategic method that offers you effective and efficient operations. Our Managed Services provides you options for accessing new skills and technologies, cutting down costs, enhancing shareholder value and optimizing the use of resources through third party provider. You can reap business benefits, efficiencies and an incredible return on your investment by outsourcing a component of your non-core IT infrastructure, be it, for example, management of your network.

Our Managed Services offerings include:

• Desktop Computing Services
• Desktop Management
• Security Management
• Server & Database Management
• Network Monitoring
• Managed Hosting

Key Benefits of ZSL's Managed Services

• Highly qualitative & cost-effective and highly Available
• Faster time to productivity because of accelerated system implementation
• Greater overall control over your IT environment and streamlining your asset management
• Gaining expertise for your own IT Staff through our Seamless Enterprise Operation Centers (EOC)
• Optimized availability and performance
• Reduce IT operating Costs and focus on core competencies
• Excellent disaster recovery management practices to secure your mission-critical data safe under any kind of unforeseen circumstances
• Improved security and reduced vulnerabilities
• 24x7x365 customer support

Desktop Computing Services

ZSL is now offering "Power Cube" - DaaS (Desktop as a Service) enabled Desktop Computing Services, powered by IBM Client for Smart Work in partnership with IBM and Canonical Ubuntu to address this need. ZSL services are focused around the IBM Lotus Open Collaboration Client Solution (OCCS) for Ubuntu and the open virtual client extensions based on VERDE from Virtual Bridges. IBM Lotus OCCS, that includes Lotus Notes/iNotes/LotusLive and Lotus Symphony along with a variety of optional collaboration software components, help people work smarter together. It is a security rich and cost effective desktop alternative based on Lotus Expeditor which is build on Eclipse open source software. We support a variety of Client devices that range from standard laptop/desktops to netbooks and mobile devices.

ZSL's Desktop Computing services span transform-run cycle. Jumpstart services include End User assessment and segmentation, proof of concepts and pilots. It is based on the Liberate-Migrate-Virtualize Smarter Collaboration cost reduction strategy from IBM.

ZSL's Power Cube solutions meet the customer demands of

• Rich and User-friendly Collaboration tools
• SOA and Web 2.0 capabilities
• Interoperability & compatibility
• Anytime, anywhere access and interaction
• Reliability
• Virtualization
• Easy to deploy
• Faster Implementation

Manage IT Services for IBM Virtual Desktop

ZSL is authorized Manage IT services provider for IBM Virtual Desktop for Smart Business (VDSB) which enables the enterprises to have virtual Windows or Linux desktops, running on a server that can be accessed from a variety of end user devices such as iPads, thin clients, old desktops, netbooks, and laptops. It combines VDI technology with stateless and personalized dynamic sessions, integrated offline VDI (for disconnected and mobile use) and remote branch support.

Its open architecture provides flexibility and choice by supporting virtual Windows (XP, 7), Linux (Ubuntu, Red Hat, Novell) desktops, and a variety of storage, directory, peripherals, and remote display protocols.

ZSL provides managed services for IBM Virtual Desktop for Smart Business at a competitive cost that reclaims the enterprises from the practical silos of managing and running the virtual desktops in adherence to data security compliance. Its managed services include regular upgrades, patch updates, disaster recovery, security & vulnerability management, help desks and customer support.

Desktop Management

Desktop management is a comprehensive approach to managing all the computers within an organization. Despite its name, desktop management includes overseeing laptops and other computing devices as well as desktop computers. Desktop management is a component of Systems Management, which is the administration of all components of an organization's information systems. Other components of systems management include network management and database management.

Security Management

Our Security Management services help you to manage the IT risks. We keep you protected from the latest threats to IT assets posed by unauthorized access to systems, infrastructure disruption and various risk postures from viruses, worms and malwares. Our integrated security management platform with advanced security research and expertise knowledge leverages the security controls, risk assessment and mitigation and is aimed to reduce your security investments and maximize your returns on the investments within a shorter span. Our security services help you to stop intruders from

• Shutting down networks
• Removing password files
• Stealing online corporate assets
• Intercepting sensitive e-mail
• Unauthorized access and
• Fraudulent misrepresenting of data or users.

Key Benefits

• Secures your e-environment
• Proactive patch updates
• Penetration and vulnerability testing to ensure the infrastructure security
• Support to maintain secured infrastructure without having to hire a full time staff
• Protect your intellectual property and trade secrets
• Safeguard and secure your mission critical information from intruders

Server & Database Management

Server & Database Management streamlines the efforts of existing IT departments by eliminating the effort and time spent on maintaining network and server uptime, while increasing the security of your infrastructure. For an all-inclusive monthly price, ZSL Server & Database Management provides and manages customized server hardware (including operating systems) and network infrastructures, freeing up your resources to focus on business-critical tasks.

Network Monitoring

ZSL's Network Monitoring offerings are relied on by mission critical networks on a daily basis. Balanced, cost effective, technology solutions which produce measurable business results are at the core success we deliver to our customers. Secure, reliable, managed solutions start with your business and are enhanced by our expertise, vision and dedication.

Managed Hosting

ZSL's Managed hosting is guaranteed to deliver your business-critical services via our fully compliant infrastructure. Our enterprise hosting services provide enterprise-caliber best practices, support, infrastructure, and services, while offering the flexibility of scale so our customers can focus on their business. Whether your applications reside on Microsoft, Linux, or UNIX, or are heterogeneous, ZSL's foundation of services and support combine to create a customized hosting platform that scales up and down as you need it.

Key Benefits of ZSL's Managed Hosting

• Faster and more reliable deployment of IT solutions and services
• 99.999% availability guaranteed
• Improved efficiency and productivity of the resources
• Reduced overall operating expenses
• Our managed hosting not only benefits your IT department, but brings time, cost and resource savings to the whole company as a whole
• Highly secured and scalable