Claims performance is the most important part of the insurance cycle for the insured, and the largest area of cost for the insurer. Improving customer service and satisfaction, streamlining business processes, and reducing costs are key drivers for any business within the insurance sector.

ClaimsPoint^™ Anodas and ZSL’s robust and flexible software suite for claims professionals, was designed to improve claims management and customer service - resulting in substantial per transaction cost savings, reduced settlement times, and enhanced reputation and brand value for adopters. Web-based and fully customizable, ClaimsPoint incorporates modules specific to brokers, insurers, loss adjusters and claims managers. Integrate with Phoenix to provide enhanced claims management and reporting capabilities.

ClaimsPoint also encompasses an extensive list of core functionality, including:

• Process automation via a powerful workflow engine, with the ability to create additional tasks manually, as and when necessary
• Real time, management information via a robust management information system, including automated production of monthly bordereaux reports
• Financial Reporting, which includes credit control
• Monitoring and management of staff and supplier performance via KPI’s
• Electronic messaging via email or SMS
• Integration with London Market bureaux systems
• Full audit trail with automatic date and time stamping of all actions
• Archive facility where files can be easily closed and re-opened as necessary
• Centralized address book and supplier database with intuitive search facility
• Comprehensive document repository where all documents can be safely stored in a single location

Screenshots are available on the right to illustrate the look, feel and structure of the ClaimsPoint software suite.

For more information on ClaimsPoint, or to arrange a 1-on-1 online demonstration, contact us today.