SmartPrise Social Commerce
Today’s market environment demands for a well established integrated platform, where the customers can connect, collaborate, evaluate and act.
ZSL’s SmartPrise Social Commerce is an e-Commerce solution powered by myBantu’s personalized & social recommendation engine and with Social CRM capabilities for B2C businesses spread across various industry verticals which includes Retail, Wholesale, Media & Entertainment, Travel & Logistics, Tourism and more.
SmartPrise Social Commerce solution offers you to build or enhance an existing commerce platform to customer centric, which gives your customers a new lively shopper’s experience fostered through social media capabilities and new insights into marketing and sales initiatives for your business development team. The solution embraces all the basic and advanced concepts of social commerce giving new dimensions to customer service, customer experience, marketing strategies and sales processes.
SmartPrise Commerce solution provides a high level of security and scalability extending for an end-to-end sales, marketing, customer support, delivery, shipping and accounting operations. The solution enables you to build and streamline processes that involve buying, inventory, stocking, marketing and selling your products and services.
SmartPrise Commerce enables for a community driven commerce portal which provisions your customers to do and view ratings, recommendations, reviews, referrals, sharing, discussions, blogging on your product or service and collaborate with their friends, peers or other buyers for a thorough evaluation before they act. The integrated myBantu’s recommendation engine which is based on personalization and contextualization is a perfect virtual assistant for your customers in helping them with opt recommendations and referrals by analyzing the social behavior patterns and past-present market trends.
The Social CRM capabilities in SmartPrise Social Commerce enables your business development team to carry out an enhanced social-driven integrated marketing and sales programs that shortens their sales cycle and improvise their performance and productivity. It congregates the events, profiles, affiliations, updates, status of the companies and contacts and highlights the relevant information pertinent to your sales and helps your business development managers to connect with their personal and professional network that includes friends, peers, prospects, customers, referral customers, partners etc. Its analytics engine delivers the intelligence analytics on the accounts, contacts, leads and opportunities providing greater business insights that helps your team to increase leads, conversions and wins.
Garners the ratings, reviews, opinions registered against a product and provision to interact with their friends and other buyers providing your customers an opportunity to have a thorough evaluation before they decide to go for a purchase of a product. The social media capabilities of the solution helps your customers to bookmark, share their SmartPrise Social Commerce has a seamless interoperability with any commerce applications running on technologies such as WebSphere Commerce, Unica, Coremetrics and more. The solution supports the multiple types of sales engagement models in-line with your customer expectations whether it may be online, on-store or on the go.
ZSL is providing SmartPrise Social Commerce for web, tablet PCs, netbooks, smartphones like iPhones, Blackberry, Google Android, Brew devices, iPads and any thin clients.
We provide SmartPrise Social Commerce solution for On-Premise, Cloud & SaaS-based deployments.
Our Capabilities with SmartPrise Social Commerce includes but not limited to