Zylog Systems Limited (ZSL) is a Microsoft Gold Certified Partner, implementing Microsoft Dynamics CRM solutions with the right industry and technical expertise. Implementations are painless and fast, enabling your business to continue without interruption. ZSL can customize the solutions and help to ensure they suit your requirements. Because the solutions require little continuous maintenance and have a low-adoption threshold with users, you can enable your IT staff to focus more on business-critical issues rather than on running technology. We as a strategic partner with Microsoft offer the following for Microsoft Dynamics CRM:

• Customized Solutions
• Custom Application and Report Development
• Installation, Configuration and Integration
• Data and Application Migration
• Post Implementation Support and Maintenance
• Add-on Components Development
• Mobile CRM Solutions for iPhone Blackberry Google Android G1 and Windows Mobile

To nurture more on Microsoft Dynamics CRM features, ZSL provides its ISV certified Add-On solutions as "Business Power" suite:

• Microsoft Dynamics CRM Copy Quote: Optimizes and automates many difficult tasks associated with quote creation, thus saving a significant amount of time and effort in creating it
• Microsoft CRM Web to Lead Capture: Complete solution for integration between Web & CRM operations Microsoft Dynamics CRM Email Preview Pane: Solution that provides option to preview the email content and open the attachments with a single click under task or activities.
• Microsoft CRM Bulk Email Import: Import bulk emails and associate every archived emails against the relevant entity / attribute in the CRM system
• Microsoft CRM MapPoint Integration: Integrated map to provide complete geographical view of your customers using MapPoint
• Microsoft CRM Google Maps Integration: Integrated map to provide complete geographical view of your customers on the Google maps

At its core, CRM involves three basic steps: finding and developing customer relationships, keeping customers happy and growing these relationships to enhance your business profitability.

Microsoft Dynamics CRM - Sales

CRM Sales helps to establish a 360-degree view of customer interactions, sales opportunities and buying patterns to help your sales force cultivate more profitable relationships. Ensure a shorter sales cycle, achieve higher close rates, and improve customer retention. Rich, highly integrated features of Microsoft CRM streamline and allow sales automation processes and strategy, so your team can do what they do best: sell.

Key Benefits

We at ZSL help you gain the top benefits of using Microsoft Dynamics CRM for Sale that includes: >

• Manage work more easily
• Understand your customers better
• Improve sales qualification
• Increase sales success
• Keep customers informed
• Analyze sales performance
• Work Anywhere and Everywhere: we offer Microsoft Dynamics solutions for iPhone, Blackberry, Google Android G1 and Windows Mobile

Microsoft Dynamics CRM - Marketing

We at ZSL through our strong expertise in Microsoft Dynamics CRM helps to plan, implement and measure more-effective marketing campaigns by analyzing buyer trends, behaviors and offers that allow your marketing teams to track real time results and optimize Return-on-Investment (ROI). It gives you the power to transform customer information into clear, actionable knowledge-no matter how large or small your company.

Key Benefits

ZSL helps you gain the top benefits of using Microsoft Dynamics CRM for Marketing that includes:

• Plan CRM more proactively
• Attain a clear view of your customers
• Get your marketing mix right
• Make data more accurate and extensible
• Manage work more easily
• Execute smarter marketing campaigns
• Get real-time visibility
• Enable proactive marketing offers
• Launch marketing campaigns with agility
• Reporting and analysis capabilities giving you insight into customer behavior and precise knowledge to make sound decisions

Microsoft Dynamics CRM - Service

Deliver high-value Customer Service with integrated interaction and knowledge management enabling your service professionals to share answers and insight with customers with ease.

Key Benefits

ZSL helps you gain the top benefits of using Microsoft Dynamics for Service that includes:

• Manage work more efficiently
• Deliver superior customer service with CRM
• Customer service automation
• Resolve issues quickly and separately
• Find and schedule qualified service professionals
• Continuously improve customer satisfaction

Microsoft Dynamics CRM - Analytics

ZSL with proven track record and strong knowledge in Microsoft Dynamics™ CRM helps you make the most of all your information. Pinpoint opportunities and risks in strategic plans, look into your sales pipeline, analyze key performance indicators-then gain insights that can help you forecast and plan for the future. From high-level summaries of your business' health to custom reports about a particular segment, Microsoft Dynamics CRM gives you insights that can make you more proactive to your customers' needs and your company's opportunities.

Key Benefits

ZSL helps you gain the top benefits of using Microsoft Dynamics CRM for Analytics that includes:  

• Turn information to action: the analytics tools turn CRM data into useful, actionable information that can boost revenue and customer relationship management
• Prioritize leads that are most likely to be converted to opportunities, based on historical analysis of previous leads
• Recommend cross-sell and up-sell by identifying products and services that the customer is most likely to purchase based on past purchase histories of the customer and similar customers
• Generate target prospect lists
• Combine data with integrated workflow to respond in real-time to business changes

Microsoft Dynamics CRM - Workflow

The most productive organizations share information across teams, divisions-the whole company-to proactively manage data and automate business processes. ZSL, through its deep knowledge in Microsoft Dynamics™ CRM helps you utilize the powerful workflow capabilities so you can put your data to work more quickly and consistently across all your systems and lines of business.

Key Benefits

ZSL helps you gain the top benefits of using Microsoft Dynamics CRM for Workflow that include:

• Easily share data with Microsoft Dynamics CRM across all lines of your business. A Web-based workflow wizard empowers end-users to capture their best work practices and share them with their team, division, and company, without requiring IT involvement. Microsoft Dynamics CRM also includes team, division, and system workflow libraries, making workflows easier to store and find.
• Manage data more proactively by adding support for the Windows Workflow Foundation (WF), providing a single standard for workflows across systems
• Automate business processes, data management and change
• Increase productivity by connecting all your lines of business, capture best work practices in easy-to-access locations and empower your teams to share information