ZSL is specialized in providing ERP solutions for various industry verticals, which includes Manufacturing, Healthcare, Banking & Finance, Insurance, Retail, Wholesale, Pharma & Life Sciences, Travel & Logistics, Telecom and Media & Entertainment for workflow & process management, customer management, finance management, supply chain management and more.
ZSL developed Customer Portal as an add-on tool for enterprises leveraging Infor Syteline, which enables them to have a platform to view the business & transaction details of their customers and generate reports online in PDF, Excel or any other preferred formats. ZSL being the pioneer in providing solutions on emerging technologies has made the Infor Syteline Customer portal extensively available for various mobile devices and tablet PCs, which includes iPhone, Blackberry, Windows Mobile, Google Android G1 phones, iPad, Brew devices and more. With the mobile enablement, the business users and the customers have instant and on the move access to the required details anywhere anytime over their mobile devices.
The platform serves as a one stop portal for the business users and their customers to view their business operations. It provides the enterprises the real time access to their customer details, business transaction details with their customers, credit memo, debit memo, invoice, payments, finance charges and more.
The portal also provides their customers the advantage of viewing their order details, order status, shipment tracking, purchase history and generate receipts online.
The portal has filters with advanced drill down capabilities to sort out and generate the reports.
ZSL’s Infor Syteline-MS CRM Integration tool enables seamless integration between the Syteline and MS CRM applications providing the enterprises to have a common platform to manage the business processes and customer relationships. The solution provides a dual way of data integration, which allows transferring of all business processes handled in Syteline application to Microsoft CRM application and the customer related information and management entities from the CRM application to Syteline.