“One of the things I like most about the program is that FieldPower will call the customer and remind them of the appointment. This has reduced our customer ‘missed appointments’. I think FieldPower is the way of the future, and the future is getting closer by the minute.”
SaaS Development Process
Due to greater technical complexity, SaaS application development often requires considerable up-front design and architecture work.
Once the key design/development decisions are made, the process often utilizes an Agile development methodology, aimed at bringing modules of the application online as soon as possible.
During ongoing operations, Agile is also a good choice of methodology because designers/developers have real-time access to the SaaS platform and can quickly re-prioritize development in response to user behaviour. SaaS developers can therefore take advantage of 'click-driven' R&D, poll-based development and feature-by-feature release and evolution.
The intimacy of the SaaS platform enables designers/developers to be much more in touch with customer requirements as compared to traditional on-premises software developers, so that not only is the development process more agile, but the whole SaaS business is more agile.
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Testimonials
-Mike Pittman, Service Center Manager
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